Everything you need to know about ShipPlug

Answers to common questions about how we work, save you money, and
keep your shipping effortless.

Create an account

Set up your free ShipPlug account and start recovering savings automatically.

Explore our services

Learn more about how ShipPlug audits shipments, automates refunds, and lowers your costs.

Contact support

Need help or have a question? Reach out to our team – we’re here to help.

ShipPlug is a shipping intelligence platform that helps businesses with UPS or FedEx accounts recover refunds on late deliveries and get lower rates on their shipping contracts. You don't have to change anything about how you ship. ShipPlug works in the background so you don't have to.

You connect your UPS or FedEx account and ShipPlug gets to work. Our platform automatically audits every shipment for late deliveries and files refund claims on your behalf. For rate negotiation, our team of shipping experts analyzes your spend and goes to bat for better rates. You don't lift a finger.

Any business that ships with UPS or FedEx. Whether you're a small ecommerce brand or a large enterprise, if you're paying carrier invoices, ShipPlug can find savings you're missing.

Carriers overcharge businesses every day and most companies never know it. ShipPlug was built to fix that. Our experts spent decades working inside the shipping industry and saw firsthand how much money businesses were leaving on the table. ShipPlug puts that money back where it belongs.

Yes. There are no upfront costs, no subscription fees, and no contracts. ShipPlug works on a performance basis — you only pay when we save you money. If we don't find savings, you owe nothing.
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